Technical Account Manager / Forward Deployed Engineer

About Genuin

Genuin is a social video experience infrastructure. Our white-label platform embeds directly into a brand's own site or app, so businesses can grow brand-owned communities and drive

engagement, loyalty and revenue with personalized, shoppable vertical video across every

channel they own and operate.

Genuin has eight products, all run by a governed AI layer we call Supervised Intelligence:

1. Onsite grows a customer's owned-and-operated (O&O) properties, placing and ranking video for every viewer.
2. Offsite extends O&O inventory to partner pages and media plans.
3. Monetize earns more margin on every impression across the O&O.
4. Network shares a customer's video across partner sites and apps, and runs theirs in return.
5. Controls sets permissions, decides which content runs, and determines how buyers see inventory.
6. Studio turns podcasts, shows and catalogs into video in every size.
7. Supervised Intelligence runs every product on the customer's own rules and picks the right model for each task.
8. Marketplace lets customers add AI capabilities, tools and models, or publish their own.

Octo, our Supervised Intelligence interface, operates each Business Account. It drafts every

step of a customer's launch from their website and brand context. Octo proposes, and the

customer approves. We're building a world where AI operates the business and humans

supervise it.

The role

As a Technical Account Manager in Ahmedabad, you'll be the technical owner of our media,

publisher and commerce partners across the US. You'll take each customer through the five-step launch and on to full adoption of all eight products. You'll make Genuin's APIs, SDKs, embeds and feeds work inside their stack, and you'll be the person Octo brings in when a question needs a human engineer.

You won't just describe a solution to a customer. You'll build one, using AI coding tools to put a working version of what they need in front of them within days, not quarters.

What you'll do

1. Own technical onboarding. Take customers through the five-step launch: set up the account, launch the media network, publish the brand community, add users and sign the contract. Review and refine what Octo drafts along the way.
2. Integrate Genuin into the customer's stack. Handle embeds and SDK integration (web and mobile), API integration (OAuth for partners, API keys for owners, every product as a resource), content ingestion, and controlled feeds distributed by keyword, brand, category, topic or page context, with ads and sponsorships included.
3. Vibe code customer solutions. Use AI coding tools such as Claude Code, Cursor or Copilot to quickly build working prototypes on Genuin APIs and SDKs: custom feed and player experiences, brand community pages, integration scripts, data connectors and reporting dashboards.
4. Build for the Marketplace. When a customer needs a capability that doesn't exist yet, prototype the tool or integration and help package it for Genuin Marketplace.
5. Prove it live. Turn a customer conversation into a working demo on their own content and brand. Iterate on it with them, then hand a validated version to Engineering to harden for production.
6. Set up analytics pipelines. Configure SDK callbacks and scheduled exports to BigQuery, Mixpanel or Amazon S3 so that every view is attributed and addressable and customers can see engagement by placement.
7. Configure monetization and selling. Set up and troubleshoot ad and sponsorship delivery: GAM/AdX, Prebid and SSP connections, VAST video ads and IAB measurement. Support package selling to buyers and AI agents through Package Builder, the Network Sales Agent and AdCP discovery.
8. Train Octo. Help customers add the context that makes Octo smarter, including the website crawler, brand guidelines, audience notes, catalog, partner rules and policies.
9. Diagnose and fix problems. Debug issues across the stack, from feeds, rendering and latency to ad calls, fill rates, data exports and reporting gaps, and drive them to resolution with Engineering.
10. Advise accounts. Run architecture reviews, technical QBRs and adoption plans that move customers from their first product to all eight.
11. Close the loop. Turn customer needs, and the prototypes that prove them, into clear product feedback, documentation, reusable templates and runbooks.
12. Work across time zones. Collaborate with US customers and teams, including some overlap with US Eastern time when an account needs it.

What you must bring

1. A bachelor's degree in Computer Science, IT, Electronics or a related engineering field.
2. 5+ years of experience at a media, ad tech, or digital publishing company, in a technical role such as TAM, solutions engineer, integration engineer, or ad ops engineer.
3. Hands-on AI-assisted development. You can show us things you've built with AI coding tools, you can go from idea to working prototype quickly, and you know how to read, test and fix AI-generated code instead of shipping it blindly.
4. A strong grasp of the programmatic and video ad ecosystem: DSPs, SSPs, ad servers (GAM), Prebid, OpenRTB, VAST and IAB standards.
5. Solid engineering foundations: JavaScript/TypeScript, HTML/CSS, React or Next.js, REST APIs, OAuth, webhooks and callbacks, and JSON. Familiarity with iOS/Android SDK integration is a strong plus.
6. Comfort with data: SQL, plus BigQuery, Mixpanel or S3-based pipelines, and using logs and dashboards to find root causes.
7. Experience deploying lightweight apps and demos with Git and cloud hosting such as Vercel, Netlify or AWS.
8. A history of owning enterprise customer relationships end to end, with excellent written and spoken English and the confidence to present to both engineers and business leaders.
9. A builder's mindset. You like ambiguity and moving fast, and you take real ownership of outcomes

Nice to have

1. Experience with social video, creator or UGC platforms, CTV/OTT, or retail and commerce media.
2. Experience building with LLM APIs, agents, MCP or agent-to-agent protocols such as AdCP.
3. Experience with community or loyalty products

Why Genuin

1. Help build the infrastructure where AI operates businesses and humans supervise.
2. Work directly with major US media brands and with Genuin leadership.
3. High ownership, fast growth, and a founding-team role in our Ahmedabad office.
4. Competitive compensation and benefits

How to apply

Send your resume to [jobs@begenuin.com] with the subject line "AI-First Product Manager –

Ahmedabad". Include:

1. a short note about the most complex integration you've owned, plus a link to something you've ).vibe coded (a GitHub repo, live demo or short screen recording